A Proactive Closure From MFD – And Why

Monfredi Family Dental Lobby

It’s crazy to think that we are currently living through a moment that will be relived in history books and documentaries for ages. The truth is that, as I write this at 4:30 pm on March 16, 2020, we do not know how the next two weeks or multiple months will unfold. But based on the guidance we’ve received and the information we’ve learned from the Ohio State Dental Board (OSDB), the American Dental Association (ADA), the Ohio Dental Association (ODA), the Centers for Disease Control and Prevention (CDC), and the governor of Ohio – 

 

MFD has proactively chosen to close our office for the next three weeks

 

We do not make this decision lightly. As I said in our previous blog posts (here is our March 13 post – and here is our March 3 post), we are experts in oral hygiene, dental health, and using universal precautions to provide the best quality of care. However, we are not experts in viral spread and worldwide pandemics. For issues like the current Coronavirus, we defer to those experts, and in this case, they are currently “urging” non-emergency dental visits to be rescheduled. 

 

Will I be able to contact MFD if I have an emergency or have a question?

 

100% Yes! Unless we’re directed to close our doors and isolate, we will be available to answer phones and triage emergencies. Also, Dr. Monica will be available to handle those true dental emergencies that our patients need to have addressed while our normal operations are shut down. If we do not answer the immediate call, please leave a message and we’ll be able to return your call promptly. Also, if this changes for any reason or at any time, we will let you know through updating our blog and Facebook page. 

Why are we closed for 3 weeks?

 

We’ve chosen to close in order to:

 

  • Protect our staff
  • Protect our patients
  • Help flatten the curve of Coronavirus’s spread – (here is an article to support this plan)
  • Conserve valuable personal protective equipment for the doctors and nurses who will so vitally need it in the coming weeks and month(s)

 

All of the guidance we’ve received over the last few days has informed us of two things. 1) The choices that we make today as businesses, individuals, and citizens will dramatically impact the months that follow. 2) New information comes to light daily so the ability to process and communicate this information effectively is one of the most important things we can do. 

 

In keeping with that theme, we will regularly update our blog with current events and how they impact our little corner of the world. So please – if you have any questions for us, please don’t hesitate to reach out and let us know. We may be able to answer your questions with one of our updates. 

 

How long will our closure last? 

 

The honest truth is that we do not know. At this time, we are rescheduling patients for an MFD re-opening on April 6. Of course, we will stay flexible in this rapidly evolving time and we kindly ask that you do the same. We’ve had the great pleasure of working for so many of you great patients and in the initial calls we’ve made to reschedule appointments, you’ve all been very helpful and accommodating. Thank you very much. 

 

Will it be safe to return for my dental appointment once we’re back to work?

 

As I’ve said above, we do not know how the next few weeks will unfold. I do know, however, that we will be reading every article we can get our hands on and listening to all of the relevant experts who have wisdom to share. And after we have an opportunity to digest and relay that information to our patients, we will only open our doors back up once we’re confident that it is safe to do so – both for our patients as well as our Team. 

 

So until our next update – we wish you all the best during this unprecedented time. 

 

-MFD

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